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Policymakers, federal agencies, the media and others continue to raise concerns over how pharmacy benefit managers (PBMs) put profits ahead of patients. The FTC’s latest report on PBMs unveiled more evidence of ways these powerful middlemen are inflating costs and squeezing out independent pharmacies with their abusive tactics.

At the same time, voters continue to voice their concerns over PBM practices and call on policymakers to act.

Here are some examples.

Driving up costs

  • “As a registered nurse, I’ve seen how difficult it can be for patients struggling to access and afford the critical care, treatments and prescription drugs they need due to the harmful practices of Pharmacy Benefit Managers (PBMs). These financial burdens only create more stress for patients, many of whom are already fighting for their lives. This is not how America’s healthcare system should work, and it is long past time for Congress to protect patients from these harmful policies.”Amanda from New York

  • “PBMs control roughly 80% of the prescription drug marketplace to-day. Instead of using that power for good, these groups use it to control when and where patients can access the life-saving medications they need. Broken PBM policies can also force patients to pay higher out-of-pocket expenses. Policymakers should lead on this issue and…rein in and reform harmful PBM practices that threaten patients as soon as possible.” – Mary from California

Limiting access

  • “PBM policies can make that process of accessing prescription medications harder because they’re able to limit where you can pick up your prescriptions using nonsensical patient ‘steering’ policies. In short, these groups just have too much power and control over patients and the entire prescription drug marketplace. It’s about time for lawmakers to shine a light on the shameful pharmacy benefit managers (PBM) practices that threaten patient access and contribute to the lack of pharmacy access for rural patients and communities.” Michelle from Nevada

  • This is an issue that impacts tens of millions of Americans, regardless of political affiliation, and I cannot understand what is taking lawmakers in Washington so long to address itThese insurer-owned groups only care about protecting and increasing their profits by any means necessary, even if that means threatening access and increasing prescription drug costs and out-of-pocket expenses…They should not be able to throttle access to prescriptions by using harmful policies like step therapy and prior authorization….” Callie from Montana

Refusing to share savings

  • “As healthcare middlemen, PBMs exploit vulnerable patients, taking advantage of the 340B program and refusing to pass down savings to patients. During the negotiation process, PBMs secure sizeable prescription drug rebates directly from manufacturers. These rebates should be passed down to patients to help reduce their out-of-pocket burden at the pharmacy. However, PBMs are far more likely to withhold these savings to further inflate their profit margins.” Terry from Minnesota

Driving out independent pharmacies

  • “PBMs also regularly steer customers towards larger chains in which they are financially vested. Vertical integration of PBMs with their own pharmacy chains creates conflicts of interest…[which] undermines the financial stability and competitive viability of independent pharmacies, threatening their existence and reducing healthcare options for patients. PBM reform is essential if we are to avoid further closures of independent pharmacies in Oregon.Victor from Oregon

A recent Morning Consult/PhRMA poll builds on these themes showing 81% of Americans are concerned that PBMs influence what medicines patients get and control what patients pay at the pharmacy. The same poll found 84% of Americans agree that policymakers should focus on cracking down on abusive practices by health insurance companies and other middlemen that make it harder to get the care they need.

Patients are fed up with middlemen putting profits before their health care. Policymakers must fix the broken system and take on the middlemen that are limiting access, driving up costs and driving out competition.

Nick McGee

Nick McGee is deputy vice president, public affairs, at PhRMA focusing on communications strategies and activities for the organization’s advocacy priorities.

Nick McGee

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August 24, 2026

Policymakers should improve patient access and reject price controls

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Insurers blame GLP-1s for rising costs. The data tells a different story.

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The FTC’s PBM enforcement actions gave us a glimpse behind the curtain; it’s time to let the light in.

August 7, 2026

Nearly 1 in 4 patients initially denied access to IRA medicines

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Message to USAging: Providers are raising concerns about coverage barriers

July 22, 2026

New PBM principles don't change the fundamental challenge: Access to lower-cost medicines

July 10, 2026

340B’s reality: A booming business for hospitals, pharmacies and corporate giants

June 25, 2026

Insurers are blaming medicines for premium hikes in Massachusetts. The state's own data suggests otherwise.

June 24, 2026

Briefing: Capitol Hill panel on "Healthcare Denial Crisis in America"

April 24, 2026

Survey confirms too many insured Americans face barriers to reliable health care

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April 14, 2026

Hospitals drive nearly 80% of the U.S. health spending gap

March 25, 2026

No hassle, hidden markups or fees: AmericasMedicines.com

February 19, 2026

The Federal Trade Commission (FTC) takes important action to highlight and curb PBM abuses

February 17, 2026

Separating fact from fiction in the medicine supply chain

February 11, 2026

50-state poll says Americans are concerned that hospital markups hurt patients

January 27, 2026

Three things you should know from the insurer CEO congressional hearings

January 26, 2026

Can’t get your medicine? Don’t count on your insurer.

January 15, 2026

Stop, collaborate and re-evaluate: ICER’s pricing report

November 14, 2025

California’s landmark PBM crackdown: A wake-up call for reform

November 13, 2025

Middlemen mark up drug prices and keep discounts meant for you

November 10, 2025

Putting patients first: Breaking down barriers to care

October 28, 2025

Direct purchase programs can lower costs for patients

October 20, 2025

PBMs say they want lower priced medicines, so why don’t they cover them?

October 7, 2025

Historic biopharmaceutical investments: A prescription for America’s future

September 29, 2025

Why states struggle to deliver savings: Middlemen and 340B siphon dollars from patients and states

September 15, 2025

PBMs are hiding hurdles to essential care

August 20, 2025

New study: PBMs and commercial insurers are quietly blocking prescription access

July 30, 2025

North Carolina puts patients first with rebate pass-through law

July 29, 2025

PBMs, not patents, are blocking access to lower-cost medicines

July 23, 2025

Medicare Part D plans initially denied medicines for more than 70% of patients in four chronic disease areas

June 16, 2025

New “Balance the Scales” campaign highlights why Americans pay more for prescription medicines

May 21, 2025

How the 340B hospital markup program and PBMs drive up costs for U.S. patients

May 16, 2025

Foreign first pricing schemes don’t address why Americans pay more

May 15, 2025

The AHIP premium dollar corrected (again)

May 8, 2025

PBMs launch new ad campaign to block reforms

May 5, 2025

When middlemen own it all, patients pay the price

April 10, 2025

3 myths critics get wrong about intellectual property

March 28, 2025

New report finds more abuse of 340B program by hospitals and drug middlemen

March 24, 2025

A closer look at how health care consolidation drives up patient costs, creates barriers to care

March 17, 2025

Health care practitioners sound the alarm on middlemen-imposed barriers to patient care, need for policy change

March 13, 2025

Congress Keeps PBMs in the Hot Seat

March 6, 2025

Biopharmaceutical innovation for a healthier America: PhRMA releases new innovation report

February 21, 2025

New policy agenda charts solutions for a healthier America

February 20, 2025

A successful PhRMA Forum highlights our commitment to a healthier America

February 20, 2025

Wrapping up the J.P. Morgan Healthcare Conference

January 16, 2025

FTC finds PBMs make billions in profit from marking up cancer, other critical generic drugs

January 14, 2025

PhRMA CEOs Tee Up Next Week's Health Care Conference

January 11, 2025

New study: Entities that don’t make medicines get half of what is spent on those medicines

January 7, 2025

Three things to know about 340B contract pharmacies

November 12, 2024

The PBM industry's desperate attempt to stop reform

November 12, 2024

PhRMA launches new ad calling for Congress to make sure savings go to patients, not PBMs

November 11, 2024

Reimagining patient access through meaningful policy reform

November 5, 2024

ICYMI: Grounding policy reforms in real lived patient experiences is key to improving outcomes

October 31, 2024

New PES survey: Out-of-pocket costs lead key health care priorities ahead of the November election

October 30, 2024

Guest Post: My health care vote

October 29, 2024

Insurers continue shifting more costs on to patients

October 28, 2024

Americans speak out on health insurance barriers and need for policy change, according to the latest Patient Experience Survey

October 28, 2024

ICYMI: The powerful companies driving local drugstores out of business

October 25, 2024

Hispanic Heritage Month: Fighting for Hispanic patients

October 7, 2024

PBMs and insurers off the hook: Sen. Sanders’ selective hearing on drug costs

September 24, 2024

Key voter insights two months from Election Day

September 10, 2024

Patient priorities in the 2024 election

September 10, 2024

Voters across all 50 states want state policymakers to focus on health insurance and PBM practices

July 30, 2024

PhRMA launches new ad in campaign exposing ways middlemen drive up costs

July 17, 2024

FTC report confirms PBMs profit at the expense of patients

July 10, 2024

New 50-state poll Americans want to hold health insurers and PBMs accountable for high out-of-pocket costs and other practices

July 9, 2024

ICYMI: Hidden markups at mail-order pharmacies increase costs for employers

July 2, 2024

ICYMI: What patients care about this election year

June 24, 2024

ICYMI: The Opaque Industry Secretly Inflating Prices for Prescription Drugs

June 21, 2024

ICYMI: Health care policy should be driven by patients, not politics

June 10, 2024

PhRMA Warns Federal Agencies: Consolidation and vertical integration among insurers, PBMs, and hospitals threaten patients

June 5, 2024

ICYMI: Innovation transforms lives but misguided federal policies threaten patient outcomes

May 30, 2024

Ongoing federal probes shed light on PBM and insurer practices

May 20, 2024

WTAS: The consequences of consolidation and vertical integration

May 6, 2024

Insurance data: PBM reform has no material impact on premiums

April 24, 2024

ICYMI: Voter priorities this election season

April 18, 2024

New study finds insurers and PBMs increasing access restrictions in Medicare Part D

April 16, 2024

3 Takeaways from POLITICO’s Health Care Summit

April 3, 2024

PBMs using 340B program to drive profits at patients’ expense

March 28, 2024

Four years later, Maryland board still hasn’t delivered for patients

February 12, 2024

Setting the Record Straight: Comparing U.S. drug prices to those in foreign countries hurts patients

February 7, 2024

When it comes to the future of innovation, the ball is in policymakers’ court

January 22, 2024

How the 340B program became a PBM giveaway

December 11, 2023

ICYMI: When middlemen get in the way, it’s the patients who lose

December 5, 2023

Get the facts on PCMA’s newest attempt to avoid accountability

December 4, 2023

The IRA’s pill penalty threatens the future of oncology R&D

November 16, 2023

ICYMI: WSJ — Same Drug, Two Prices: Why the Higher Price Prevails

November 15, 2023

ICYMI: 3 takeaways on the IRA’s unintended consequences from America’s Physician Groups’ 2023 annual fall conference

November 6, 2023

One year to Election Day: Four voter priorities to watch

November 6, 2023

ICYMI: Scott LaGanga and Matt Salo deliver a State of the Industry Report

October 25, 2023

New poll shows strong bipartisan support for PBM reform

October 20, 2023

4 truths about state government price setting

October 10, 2023

ICYMI: Government watchdog report finds patients in Medicare Part D paid billions more for medicines than insurers and PBMs

September 28, 2023

Word of the Month: AMR

September 27, 2023

New analysis shows PBMs use fees as a profit center

September 18, 2023

It’s PBMs, not patents, blocking competition 

September 14, 2023

New PhRMA ad exposes yet another way PBMs get between patients and their medicines

September 5, 2023

Navigating the Patient Experience Survey: Protecting Lifelines to Access and Innovation

July 26, 2023

Three things to know from the latest Patient Experience Survey

July 20, 2023

More than 60 researchers ask Congress to support innovation

June 26, 2023

ICYMI: PBM exec admits choosing profits over patients

June 2, 2023

Insulin: Key Facts on Access & Affordability

May 10, 2023

4 key facts on medicine prices and spending

May 9, 2023

4 Things to know about PhRMA’s new 50-state poll

May 4, 2023

Americans want state policymakers to lower out-of-pocket costs

May 1, 2023

New PhRMA ad campaign sheds light on PBM abuses

May 1, 2023

Policies need to address the growing threat of antimicrobial resistance

April 28, 2023

Three facts about health care spending

April 25, 2023

AHIP’s latest misinformation campaign & what it’s trying to hide

April 24, 2023

New global analysis shows patient access challenges around the world

April 12, 2023

ICYMI: PhRMA President and CEO Stephen J. Ubl discusses patient affordability

April 7, 2023

States can support access to medicine as COVID-19 Public Health Emergency ends

April 5, 2023

Arkansas puts patients first with new share the savings law

April 4, 2023

Key Trends: Patient experience data reveal how insurers and middlemen impose barriers in health care

March 29, 2023

Insurer and PBM tactics are shifting higher costs to patients with chronic and complex conditions

March 2, 2023

Holding pharmacy benefit managers accountable

February 23, 2023

Stopping pharmacy benefit managers from “gaming the system”

February 22, 2023

Senate hearing to examine bipartisan reforms to rein in middlemen

February 16, 2023

Minnesota lawmakers are letting PBMs off the hook, and threatening patients’ access to medicines

January 31, 2023

ICYMI: PhRMA kicks off the year at the 2023 J.P. Morgan Health Care Conference

January 19, 2023

ICYMI: PhRMA COO Lori Reilly speaks about the health care agenda for the next Congress

December 9, 2022

In their own words: Financial barriers exacerbate access challenges for insured Americans

December 8, 2022

New data show how insurers and middlemen shift Rx costs onto patients

November 16, 2022

In their own words: Insured Americans struggle to navigate complex coverage

October 26, 2022

New comments outline ways to protect patients from health plans and PBMs who profit from patient assistance

October 7, 2022

A key fact the White House is reluctant to admit

September 27, 2022

A key fact the White House is reluctant to admit

September 27, 2022

Navigating the patient experience: Burdens and barriers standing between patients and their care

September 12, 2022

Insulin and reconciliation

August 15, 2022

New survey: Voters seriously concerned about fine print in reconciliation bill

August 12, 2022

Myth vs. Fact: The Senate’s latest price setting proposal

August 5, 2022

The Senate’s latest price setting proposal will undermine U.S. economic growth

August 3, 2022

Celebrating Medicare’s 57th anniversary

August 2, 2022

New analysis finds deeper impact of drug pricing bill on biopharmaceutical researchers

August 1, 2022

The Senate’s latest price setting proposal will undermine: Our health care system

July 28, 2022

The Senate’s latest price setting proposal will undermine: American medical innovation

July 27, 2022

The Senate’s latest price setting proposal will undermine: Patient access to medicines

July 26, 2022

The Patient Perspective: Government price-setting harms patients

July 22, 2022

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July 14, 2022

Polling continues to show voters reject so-called Medicare “negotiation” once they learn about consequences for patients

July 12, 2022

By the Numbers: Patients lose when the government sets prices

July 8, 2022

Patients win as West Virginia implements first-in-nation share the savings policy

July 8, 2022

3 things voters are concerned about when it comes to their health care coverage

July 7, 2022

Patients support state action requiring PBMs and insurers to share savings and cap costs for medicines

June 16, 2022

New poll shows voters sounding the alarm on health insurance companies and PBMs

June 6, 2022

PhRMA warns of the growing influence of middlemen over patient access and out-of-pocket costs for patients

May 31, 2022

Three charts show how the Medicare Part D program could be improved to work better for seniors and people with disabilities

April 27, 2022

Analysis: States can help patients save nearly $1,000 annually on their medicines

April 21, 2022

Veterans Affairs 101: Three charts show how the VA system differs from Medicare

March 11, 2022

Government price setting leaves behind families counting on new medicines

February 23, 2022

PhRMA submits comments urging CMS to withdraw coverage proposal

February 11, 2022

Medicaid 101: Three charts on access and spending

February 3, 2022

Government price setting won’t stop insurers from shifting costs to patients

February 2, 2022

New comments outline ways to counteract cost-shifting insurance trends

January 28, 2022

New study finds more than half of brand medicine spending goes to the supply chain and others

January 7, 2022

Making medicines more affordable: Preserving safety-net programs like 340B

December 17, 2021

Post-approval research save lives. Why is Congress trying disincentivize it?

December 17, 2021

A price control by any other name would still put patients at risk and threaten innovation

December 9, 2021

Making medicines more affordable: Making insurance work like insurance

December 8, 2021

Navigating the patient experience in the time of COVID-19

December 6, 2021

New poll shows Americans reject Medicare negotiation once they learn more about the policy

October 15, 2021

New report shows 3 in 10 Americans that have insurance still face a financial barrier to care

October 7, 2021

PhRMA releases 2021 industry profile

September 20, 2021

Four solutions Americans support to make health care more affordable

May 13, 2021

H.R. 3 threatens access to medicines, future innovation and American jobs

May 4, 2021

New insulin report highlights how incentives benefit middlemen, harm patients

January 22, 2021

Key facts: The final rebate rule will be a positive change for patients

January 19, 2021

PhRMA submits comments on ways to refocus the 340B program on America’s vulnerable patients

November 2, 2020

Study finds middlemen excluded nearly 850 medicines from formularies this year

September 17, 2020

PhRMA comments on HHS proposed rule on manufacturer cost-sharing assistance and accumulator adjustment programs

March 3, 2020

340B Spotlight: How for-profit middlemen are taking advantage of a program meant to support nonprofit entities and patients

August 20, 2019

Five key facts about the market for insulins

April 1, 2019

The PBM story you haven’t heard: Hidden fees quadrupled in two years

March 20, 2019

OptumRX: Sharing rebates with patients is “worth it”

March 18, 2019

To continue to drive the innovation economy and exports, American biopharmaceutical sector depends on fair trade agreements

May 10, 2018

Video: PhRMA CEO discusses biopharmaceutical supply chain at POLITICO event

May 4, 2018

Event tomorrow: Making the biopharmaceutical supply chain work for patients

May 2, 2018

Advance price notification: A transparency measure that fails patients

March 29, 2018

New Let’s Talk About Cost ads highlight how copay accumulator programs could leave patients financially exposed

March 27, 2018

ICYMI: Two PBM reports show dramatic slowdown in medicine spending growth

March 2, 2018

Copay coupons can help ease patients’ out-of-pocket costs

February 16, 2018

A critical opportunity to prevent prescription drug abuse

June 2, 2017

Why won’t the insurance industry tell the truth about medicine costs?

May 10, 2017

340B Spotlight: 340B hospitals continue to benefit from consolidation at expense of patients

April 27, 2017

Trading fair means upholding the law: A focus on patents

April 18, 2017

Enforcing unmet trade obligations protects U.S. innovation

April 11, 2017

Stakeholders Agree: Modernize the legal framework to support move to value-driven health care

March 6, 2017

How do multiple sclerosis patients define value?

February 24, 2017

The Value Collaborative: Advancing private market solutions to achieve better health, lower costs

January 31, 2017

"WTAS: Voters voice concerns about PBM abuses, call on policymakers to act"

PBMs/Insurance

Policy Solutions

WTAS: Voters voice concerns about PBM abuses, call on policymakers to act

July 19, 2024

"WTAS: Voters voice concerns about PBM abuses, call on policymakers to act"

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