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We believe that patients should have access to innovative medicines.

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Cynthia Hicks

Cynthia Hicks is Senior Director of Public Affairs at PhRMA focusing on polling and opinion research that supports advocacy communications and strategy. Prior to joining PhRMA, Cynthia worked as a consultant, marketer, and head of polling for a civic technology company where her work supported issue advocacy organizations and policy makers on both sides of the aisle. Cynthia is a proud Los Angeles native and outside of the office she enjoys an early morning HIIT workout and spending time with friends and family.

50-state poll says Americans are concerned that hospital markups hurt patients

January 27, 2026

Americans speak out on health insurance barriers and need for policy change, according to the latest Patient Experience Survey

October 28, 2024

New 50-state poll Americans want to hold health insurers and PBMs accountable for high out-of-pocket costs and other practices

July 9, 2024

New poll shows strong bipartisan support for PBM reform

October 20, 2023

Navigating the Patient Experience Survey: Protecting Lifelines to Access and Innovation

July 26, 2023

Three things to know from the latest Patient Experience Survey

July 20, 2023

Key Trends: Patient experience data reveal how insurers and middlemen impose barriers in health care

March 29, 2023

Survey Says: Prescription drug prices are not fueling inflation concerns for Americans

July 22, 2022

3 things voters are concerned about when it comes to their health care coverage

July 7, 2022

New poll shows voters sounding the alarm on health insurance companies and PBMs

June 6, 2022

Study finds insurance barriers disproportionately burden patients with chronic illness

May 4, 2022

The patient experience: Uncovering the barriers to care for insured Americans

March 28, 2022

The patient experience: Insurance barriers continue to impede access to health care, especially among the country’s underserved

February 28, 2022

New poll of all 50 states and 435 Congressional Districts shows perils of so-called Medicare “negotiation”

January 25, 2022

Navigating the patient experience in the time of COVID-19

December 6, 2021

Insurance design barriers can impact patient adherence and can lead to poor health outcomes

November 23, 2021

The patient experience: Out-of-pocket costs are driving patients affordability and access challenges

October 19, 2021

New poll shows Americans reject Medicare negotiation once they learn more about the policy

October 15, 2021

Data show voters want bipartisan approach to tackling health care affordability and coverage issues

August 11, 2021

New polling shows Americans are sounding the alarm on the TRIPS IP waiver

May 14, 2021

Cynthia Hicks

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