Health insurance isn’t working like it should. As a result, too many Americans can't get access to or afford the care they need.
These are just some of the findings uncovered in the fourth and latest Patient Experience Survey (PES). The survey – based on interviews with 5,000 Americans – explores how health insurers and their pharmacy benefit managers (PBMs) create barriers to health care, putting patient access at risk.
Check out a summary of key findings from the PES below:
Read the full Patient Experience Survey report and learn more about solutions that address insured Americans' real health care concerns of at PhRMA.org/Middlemen
Cynthia Hicks
Cynthia Hicks is Senior Director of Public Affairs at PhRMA focusing on polling and opinion research that supports advocacy communications and strategy. Prior to joining PhRMA, Cynthia worked as a consultant, marketer, and head of polling for a civic technology company where her work supported issue advocacy organizations and policy makers on both sides of the aisle. Cynthia is a proud Los Angeles native and outside of the office she enjoys an early morning HIIT workout and spending time with friends and family.
Cynthia Hicks
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Navigating the Patient Experience Survey: Protecting Lifelines to Access and Innovation
Access
Health Insurance
Patients
PBMs/Insurance
Polling
Navigating the Patient Experience Survey: Protecting Lifelines to Access and Innovation
Navigating the Patient Experience Survey: Protecting Lifelines to Access and Innovation